top of page

Terms and Conditions

AMRA is owned by Absolute Skincare Ltd and throughout this section may be referenced as ("we", "us" or "our") provides the services available on the Site to you subject to the following terms and conditions (the "Terms and Conditions"). By accessing or using the Site, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions.

1. Privacy Policy
Please also review our Privacy Policy, which forms a part of these Terms and Conditions and governs your visit to the Site, so that you may understand our privacy practices and your rights.

2. About AMRA
Absolute Skincare Ltd is the supplier of all goods and our address is: The Old Forge, The Melon Ground

Hatfield House, Hertfordshire, AL9 5NB, United Kingdom. Company Registration number 7727688 VAT number 990914781

3. Intellectual Property
All the content on the Site, including, but not limited to, logos, designs, text, graphics, button icons, images, video and audio clips, data compilations, and software, and the compilation thereof (collectively, the "Content") is the property of Absolute Skincare Ltd, our affiliates, our partners or our licensors, and is protected by the United Kingdom and international copyright laws. The trademarks, logos, and service marks displayed on the Site (collectively, the "Trademarks") are the registered and unregistered marks of Absolute Skincare Ltd. Our site features lifestyle events which partners, affiliates, licensors or partners, in the United Kingdom and other countries, and are protected by the United Kingdom and international trademark laws even though they are not owned by us, our affiliates, partners or licensors that appear on the Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us. Neither the Content, the Trademarks, nor any other portion of the Site or our partner's information may be used, reproduced, duplicated, sold, resold, accessed, copied or modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent.

4. Eligibility
To be eligible to purchase goods on this Site and to lawfully enter into and form contracts on this Site under English law you must: (a) be aged 18 or older, (b) register on the Site, and (c) be the holder of a valid debit/credit card.

5. Online Orders
When purchasing on our site please be aware that all payments will be obtained through the use of Paypal to ensure a secure transaction. Unless we have notified you that we do not accept your order or you have cancelled your order, our acceptance of your order and the completion of the contract between you and us will take place when we have dispatched the goods ordered by you. To cancel your order after it has been dispatched to you, you will need to follow the Returns Policy & Procedure.

If you require a VAT invoice, please contact us via email at info@amraskincare.com. If you require any further information regarding your order(s) please contact Customer Services live chat (open 9:30 am – 5:30 pm, Monday to Thursday, Friday 9:30 am-14.30 pm) or email info@amraskincare.com

We may not accept your order if an item you have ordered is out of stock, we are unable to obtain authorisation for your payment, we suspect fraudulent activity or violation of these Terms and Conditions (including our Privacy Policy) or if we identify a product or pricing error. If for some reason we are unable to fulfil your order, we will contact you by email or telephone.

With regards to discount codes, they can only be used once per item, order and customer. Our online offers cannot be used in conjunction with any offer. Our offers may be subject to specific terms and conditions so please read them at the time of purchasing.

6. Product Information
We will always do our best to ensure that the content of our information, descriptions, photographs and prices of products appearing on the Site are correct at the time when the relevant information was processed onto the site. Though we will always try to keep the Site as up-to-date as possible, the information including product descriptions appearing on this Site may not always reflect the product exactly at the moment you place an order.

7. Prices
The prices indicated for products available via the Site are all inclusive of VAT (where applicable) at the current rates and are exclusive of delivery charges.

8. Reselling of products
The intentions of products or services supplied or are available on the Site, and any samples thereof which have been supplied by us are intended for personal use only. You do not have permission to sell or resell any of the products or services or samples thereof; you purchase or otherwise receive from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any orders that we believe, in our sole discretion, may result in the violation of our Terms and Conditions.

9. Payment
Our site has the facility for you to pay using a credit/debit card. You should only use a credit or debit card that is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses or does not, for any reason, authorise payment to us, whether in advance or subsequent to a payment, we will not be liable for any delay or non-delivery.

10. Title to Goods
We will retain the legal ownership of the goods until full payment has been made by you and such payment has been received by us. Legal ownership of the goods will immediately revert to us if we refund any such payment to you.

11. Risk of Loss
Until you receive the delivery we will be responsible for the loss of risk however the risk in the goods will pass to you upon delivery to you.

12. Delivery
We will deliver the goods following the delivery option selected by you during the order process. Any delivery timescales quoted to you are indicative only. If some of our stock is unavailable when you place your order we will send you the rest of the order when it is available. We do not accept any liability for delayed delivery caused by any third party.

13. Acceptance of Goods
It is very important that upon receipt, you must inspect the goods. You will be deemed to have accepted the goods unless you notify us that you have cancelled the order and/or you return the goods in accordance with the Returns Policy & Procedure. If no such action is taken, we shall not be obliged to accept any rejection of the goods at a later date. Your statutory rights are not affected.

If you have not received the entire order as detailed in the order confirmation email sent to you when an order is received, please contact Customer Services live chat (open 9:30 am – 5:30 pm, Monday to Thursday, Friday 9:30 am-14.30 pm) or email info@amraskincare.com

14. Limited License
We grant you permission to access the site this permission is revocable and a non-exclusive license to access and make personal use of the Site. This limited license does not include the right to modify or download its content, collect account information, use meta tags or hidden text or use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure.

15. Press articles
Absolute Skincare Ltd does not accept any responsibility whatsoever for the content of any articles or any celebrity endorsements in the Press. All articles have been directly taken and reproduced to the exact specification to which they were published. Any false claims or endorsements are the responsibility of the original publisher.

16. Your Obligations and Responsibilities
In the access or use of the Site, you shall comply with these Terms and Conditions. You shall act always in accordance with the law, custom and in good faith. You may not make any change or alteration to the Site or any Content or services that may appear on this Site and may not impair in any way the integrity or operation of the Site. Without limiting the generality of any other provision of these Terms and Conditions, if you default negligently or willfully in any of the obligations set forth in these Terms and Conditions (including our Privacy Policy), you shall be liable for all the losses and damages that this may cause to Absolute Skincare Ltd, our affiliates, partners or licensors.

17. Your Account
You warrant that the personal information which you are required to provide when you register as a customer is true, accurate and current in all respects. See our Privacy Policy regarding the treatment of your personal information.

You are responsible for ensuring that the personal information you provide to us is up to date. If your personal information changes then please notify us immediately by contacting Customer Services live chat (open 9:30 am – 5:30 pm, Monday to Thursday, Friday 9:30 am-14.30 pm) or email info@amraskincare.com

You must take the necessary precautions to keep your information safe if you feel that your password to the account may have been accessed or violated it is your responsibility to contact us immediately. If you forget your password we will reset it upon your request and send it to the email address, you specified when you registered.

Your account can be cancelled at any time by contacting Customer Services live chat (open 9:30 am – 5:30 pm, Monday to Thursday, Friday 9:30 am-14.30 pm) or email info@amraskincare.com

You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

We reserve the right to refuse service and/or terminate accounts without prior notice if you violate these Terms and Conditions or if we decide, in our sole discretion, that it would be in Absolute Skincare Ltd Online's best interests to do so.

18. Third-Party Links
We are not responsible for the content of any off-site pages that may feature or endorse our product, likewise with our magazine any featured company or individual. You connecting with any off-site pages is done so at your own risk and we cannot be responsible for sites linked to or from the Site, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and Sites, including, without limitation, their privacy statements and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-Site pages and other Sites that you visit as they may not be very different to Absolute Skincare Ltd.

19. Representations and Warranties; Limitation of Liability
The site is presented "as is." We make no representations or warranties of any kind whatsoever, express or implied, in connection with these terms and conditions or the site, including but not limited to warranties of merchantability, non-infringement or fitness for a particular purpose, except to the extent such representations and warranties are not legally excludable. You agree that, to the fullest extent permitted by applicable law, we will not be responsible or liable (whether in contract, tort or otherwise), under any circumstances, for any (a) interruption of business; (b) access delays or access interruptions to the site; (c) data non-delivery, misdelivery, corruption, destruction or other modification; (d) loss or damages of any sort incurred as a result of dealings with or the presence of off-site links on the site; (e) computer viruses, system failures or malfunctions which may occur in connection with your use of the site, including during hyperlink to or from third party sites; (f) any inaccuracies, omissions or misleading, false or deceptive statement in the content; or (g) events beyond our reasonable control. Further, to the fullest extent permitted by law, we will not be liable for any direct, indirect, special, incidental, or consequential damages of any kind (including lost profits) related to the site regardless of the form of action whether in contract, tort (including negligence), or otherwise, even if we have been advised of the possibility of such damages. In no event shall our maximum aggregate liability exceed one hundred sterling as applicable or the value of the goods ordered whichever is greater. Because some countries do not allow the exclusion or limitation of liability for consequential or incidental damages, in such countries, our liability is limited to the maximum extent permitted by applicable law.

20. Indemnification
You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable attorneys' fees, resulting from any third party claim, action, or demand resulting from your use of the Site. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys' fees, resulting from any action you take that imposes an unreasonable burden or load on our infrastructure.

21. Complaints
If you have any complaints or wish to discuss any matter in respect of the goods please contact Customer Services live chat (open 9:30 am – 5:30 pm, Monday to Thursday, Friday 9:30 am-14.30 pm) or email info@amraskincare.com

22. Disputes
Your use of this Website and any purchase by you of any goods from Absolute Skincare Ltd shall be governed by English law and the parties hereto submit to the exclusive jurisdiction of the English courts.

23. General
You acknowledge and agree that these Terms and Conditions, which include our Privacy Policy, constitute the complete and exclusive agreement between us concerning your use of or purchases on the Site, and supersede and govern all prior proposals, agreements, or other communications. We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Site.

bottom of page